59bd's Privacy Policy

This Privacy Policy ("Policy") explains how 59bd ("we", "us", or "platform") collects, uses, discloses, and protects your personal information. By using the 59bd website, you agree to the terms of this Policy. This Policy has been prepared with players in Bangladesh in mind and is based on international data protection standards.

We request that you read this Policy carefully. If you have any questions, our support team is always ready to help.

59bd may collect information about you from various sources. The categories of information collected are outlined below:

1.1 Registration & Account Information

When you create an account on our platform, we collect the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Preferred username and password (stored in encrypted form)
• Residential address and nationality

1.2 Identity Verification (KYC) Information

To ensure safe and responsible gaming, we may request the following documents for identity verification:

• Copy of national ID card or passport
• Bank statement or mobile banking statement
• Documents as proof of address

1.3 Financial Transaction Information

When you make deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer, we record the transaction amount, time, and method. We do not store full card numbers or full mobile banking PINs.

1.4 Gaming Activity & Usage Data

We automatically record which games you have played, how long you played, bet amounts, and your win/loss history. This information is used for responsible gaming monitoring and service improvement.

1.5 Technical & Browsing Information

Information automatically collected when you visit our website:

• IP address and device type
• Browser type and version
• Operating system
• Pages visited and time spent
• Referral URL

The 59bd website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser that help us recognize you and improve your experience.

Types of cookies we use:

• Essential cookies: Required to maintain login sessions and for security.
• Functionality cookies: To remember your preferences (language, game filters).
• Analytics cookies: To understand site usage — these contain no personal identity.

You can control or disable cookies from your browser settings. However, disabling certain cookies may affect the full functionality of the platform.

The information collected is used for specific and legitimate purposes. 59bd never uses your information for irrelevant or unauthorized purposes.

3.1 Service Operation & Improvement

• Account creation, verification, and management
• Processing financial transactions and completing deposits and withdrawals
• Personalizing the gaming experience
• Identifying and resolving technical issues on the platform

3.2 Security & Fraud Prevention

• Preventing unauthorized access to accounts
• Detecting suspicious transactions
• Complying with anti-money laundering (AML) regulations
• Ensuring age verification and responsible gaming

3.3 Communication & Customer Service

• Sending important account notifications
• Responding to support requests
• Sending promotional offers if you have consented

3.4 Fulfilling Legal Obligations

We may retain and use necessary information to comply with applicable laws, regulations, and directions from regulatory authorities.

59bd never sells your personal information to third parties for commercial purposes. However, information may be shared in specific circumstances:

4.1 Service Provider Partners

We work with trusted technology partners for payment processing (bKash, Nagad, Rocket, bank transfer), data analytics, cybersecurity, and customer service. These partners receive only the information necessary for their specific tasks and operate under confidentiality agreements.

4.2 Legal Requirements

Information may be disclosed on the basis of a court order, government directive, or valid request from a law enforcement agency. In such cases, we provide only the information that is required.

4.3 Business Changes

In the event of a merger, acquisition, or asset transfer, user information may be transferred. However, this Privacy Policy will continue to apply.

59bd has implemented industry-standard technical and organizational measures to ensure the security of your information.

5.1 Technical Safeguards

• SSL / TLS Encryption: All data transfers between the website and the user are encrypted.
• Database Encryption: Stored sensitive information is kept in encrypted form.
• Two-Factor Authentication (2FA): An additional layer of security for account access.
• Firewall & Intrusion Detection: Real-time protection against unauthorized access.

5.2 Organizational Measures

• Regular staff training on data privacy
• Access to information is "need-based" — only authorized staff can view specific data
• Security audits and risk assessments are conducted regularly
• A data breach response plan is in place

While we take the highest security measures, no data transmission over the internet is 100% secure. We commit to taking prompt action in the event of a security breach.

59bd retains your information only for as long as it is needed. When determining retention periods, we consider the following:

• Active accounts: For the entire duration your account remains active.
• Inactive or closed accounts: Financial records and identity verification information are generally retained for at least five years after account closure.
• Transaction data: Retained for a defined period to meet legal and audit requirements.
• Cookies & browsing data: In most cases, six months to two years.

After the retention period ends, information is securely deleted or anonymized.

As a 59bd user, you have the following rights regarding your personal information:

7.1 Right to Access

You may request to see what information we hold about you. After receiving your request, we will provide the information within a reasonable time.

7.2 Right to Rectification

If there is any error in your information, you may request a correction. Contact support to update your name, address, or contact details.

7.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, some information must be retained for a defined period due to legal obligations.

7.4 Right to Object & Restrict Processing

You may object to or place restrictions on the processing of your information for specific purposes, particularly in the case of marketing communications.

7.5 Right to Data Portability

You may request the information you have provided to us in a structured, commonly usable format.

To exercise any of the above rights, contact our support team. We will process your request after verifying your identity.

59bd is intended solely for those aged 21 and above. We do not knowingly collect any information from minors. Age verification is mandatory during the registration process.

If we become aware that a minor has created an account, we will immediately close the account and delete all information collected. If you suspect that a minor is using our platform, please let us know.

Your information may be transferred to servers or service providers located outside Bangladesh. For such transfers, we ensure that:

• The receiving party maintains adequate data protection measures.
• The transfer is conducted in accordance with international standards.
• Your information is handled while maintaining the protections of this Privacy Policy.

59bd may update this Privacy Policy from time to time. For significant changes, we will notify you in the following ways:

• A notification will be sent to your registered email address.
• A special notice will be displayed on the website.
• The "Last Updated" date at the top of the page will change.

Continued use of the platform after changes will be taken as your agreement to the updated policy. We recommend that you review this Policy regularly.

If you have any questions or concerns about this Privacy Policy, or wish to exercise your rights, please contact us. The 59bd support team provides assistance in Bengali and English 24 hours a day, 7 days a week.

Your privacy is very important to us. 59bd is always committed to protecting user information and we make every effort to maintain your trust.